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Standard Printing Trade Policies
10% over/under policy: In a nutshell, this means that the actual quantity of printed materials delivered may be a maximum of 10% more or 10% less than the quantity ordered. Your final cost would be adjusted accordingly. Please keep this in mind when you place your order. This rarely comes into play but please be aware that it is not out of the realm of possibilities due to mechanical failures.
For example, if you have an event that has 200 attendees, and you wish to provide each attendee with a booklet, you may want to order about 225 booklets to ensure that each attendee gets one. (if for some reason 10% under are delivered, you would be gauranteed to receive 202 ensuring that everyone will get a book plus a couple more).
Product guarantee
There are varying degrees of gaurantees depending on the product. The BEST printing gaurantee in the business can be found in our
On-Line Catalog where you will find thousands of products with a 100% satisfaction promise.
Cancellations
Service guarantee
Privacy policy
Soft Zone Design totally respects your privacy. Without your permission, we pledge NEVER to share any personal or other information with anyone other than required by law.
Payments
All payments must be made in U.S. funds. Acceptable forms of payment include:
• COMPANY CHECK: Upon credit approval.
• BANK CHECK
•
CREDIT CARDS: At this time, we can only accept credit card payments via the shopping cart feature in our
On-Line Catalog where you will enjoy SECURE on line ordering.
• PayPal coming soon.
Legal documents